Terms of Service

These terms govern the conditions and procedures for using the reservation brokerage and related services provided by MEETKAT (the "Service"), and the rights, obligations, and responsibilities of the Service and its users.

These terms define the rights, obligations, and responsibilities between the Service and users, as well as the conditions and procedures for using the reservation brokerage platform and related services provided by the Service.

1) "Service": a no-show prevention reservation platform where users reserve service products registered by providers and visits are confirmed via QR check-in 2) "Member": a person who agrees to these terms and registers an account 3) "Guest": a person who makes a reservation with email or phone verification without signing up 4) "Provider" (business member): a member who converts to a business account to register products and receive reservations 5) "No-show": a record made by a provider that a reservation was not honored by a visit 6) "Visit": a record that the user actually visited, made via QR check-in at the reserved time 7) "User content": any content a user posts to the Service, including MeetLogs (photos, videos, text), reviews, comments, chat messages, and profile information 8) "Community Guidelines": a separate document setting out detailed standards for user content, which forms part of these terms

1) These terms take effect by being posted on the Service screen or announced by other means. 2) The Service may amend these terms within the scope of applicable laws, announcing the effective date and reasons at least 7 days in advance (30 days for changes unfavorable to users). 3) Continued use of the Service after the announced effective date constitutes agreement to the amended terms.

1) Users must provide accurate and up-to-date information at sign-up; disadvantages caused by false information are borne by the user. 2) Children under fourteen (14) may not sign up. 3) Users are responsible for managing their account and password and must not allow third-party use. Any theft or unauthorized use must be reported to the Service immediately. 4) Providers are responsible for the accuracy of their business information (name, contact, address, etc.).

1) The Service is a platform that provides the venue and the tools for providers and users to enter into reservations. The Service is not a party to the reserved transaction, does not act as an agent for providers, and does not guarantee their performance. 2) Business listings, product descriptions, prices, conditions, and opening hours are written and maintained by the relevant provider. The Service does not warrant their truth or accuracy, and the provider is responsible for the content, quality, and fulfilment of their products. 3) The Service does not provide in-app payment; payment is made directly between the provider and the user. The Service therefore takes no part in payment, refunds, or settlement. 4) Whether to accept a particular reservation, and whether to restrict reservations from a particular user, rests with the provider's own judgement and responsibility. 5) This Article defines the scope of the Service's role. It does not exclude the responsibility the Service bears for the functions it provides itself (Article 14).

1) A reservation is confirmed when the provider accepts the user's request. Whether overlapping reservations are allowed depends on the provider's settings. 2) Cancellation or change of reservations follows the provider's policy and the procedures offered by the Service. 3) Users may record their visit by scanning the provider's QR code (check-in) at the reserved time. 4) If the provider takes no separate action after the reserved time ends, the reservation is treated as a visit; a no-show is registered only by the provider's explicit action.

1) No-show records accumulate on the user's account and may be shown to providers as reference information about reservation reliability. 2) No-show history is reference information based on records entered by providers, and the Service does not warrant its accuracy. The Service does not itself evaluate users or refuse reservations on the basis of these records; that judgement rests with each provider. 3) Providers may withdraw (remove) no-show records they made. 4) Users may request correction of inaccurate no-show records through the objection procedure the Service provides. The Service reviews objections it receives and notifies the user of the outcome. 5) Measures (such as matching withdrawn members' contact hashes) may be applied to prevent evading no-show history through re-registration.

1) After a service is completed, providers and users may write mutual reviews, and users may post MeetLogs (photos, videos, text). Users may not write reviews for reservations recorded as no-shows. 2) Copyright in user content belongs to its author. The author permits the Service to use that content to the extent needed to operate and display the Service (feeds, search results, business pages, automatic translation shown to users of other languages, and the like). Automatic translation does not alter the original, and where a translation and the original differ in meaning, the original prevails. This permission ends prospectively when the content is deleted. 3) Authors may edit or delete their own content. However, to keep mutual reviews fair, a period during which the counterpart's review is hidden (blind) may apply. 4) Authors are responsible for their content. The Service does not screen all content in advance, and content does not represent the views of the Service. 5) User content must comply with the Community Guidelines.

1) Users must not engage in: - false reservations with no intention to use, or registering false information; - stealing another person's account or personal information; - misuse of QR codes (proxy check-in, unauthorised copying, etc.) or manipulation of no-show records; - unauthorised automated collection (crawling) or interference with Service operation; - distorting the rating system, for example by writing paid fake reviews; - any other conduct violating applicable laws or public order and morals. 2) Zero tolerance — the Service has zero tolerance for the following objectionable content and for abusive users: - profanity, degrading remarks, discriminatory or hateful speech, harassment, threats, and stalking; - pornography and sexually explicit content; - violent or graphic content, and content that encourages self-harm or suicide; - posting others' personal information without consent, impersonation, defamation, and the spreading of false information; - offers to trade illegal goods or services, and spam or advertising; - sexual content involving or depicting children (removed immediately on discovery and reported to the relevant authorities). 3) Users who post such content or who harass other users may have their content removed and their account suspended without prior warning. 4) Detailed standards and examples are set out in the Community Guidelines.

1) Users may report any content or user on the Service, including MeetLogs, reviews, comments, chat messages, and profiles. The reporting function is available on the relevant content or profile screen. 2) Users may block other users. Blocking hides the other person's content and prevents chat between them. 3) The Service reviews reports it receives and takes action **within 24 hours**. Action includes removing or hiding content, issuing a warning, and suspending an account temporarily or permanently. 4) Content that receives multiple reports, or that is suspected of a serious violation, may be hidden immediately until the review is complete. 5) Users whose content is removed or whose account is restricted are notified of the reason and may appeal. The Service reviews the appeal and either upholds or lifts the measure. 6) Abusing the reporting function by making repeated false reports is likewise subject to action under Article 9.

1) Use of the Service is free for consumers. 2) Providers use the Service under subscription plans (free/paid) set by the Service. Changes to plans or fees are announced in advance.

1) The Service may restrict use in stages (warning, suspension, permanent ban) for violations of these terms. However, serious violations falling under Article 9(2) may be acted on immediately without intermediate steps. 2) Users may object to such measures. 3) Members may withdraw at any time in Settings, and may recover their account by signing in again within 30 days of withdrawal. After the grace period the data is destroyed under Article 4 of the Privacy Policy.

1) The Service may temporarily suspend provision due to system maintenance, failures, or force majeure, with prior notice where possible (or subsequent notice when unavoidable). 2) The Service may change all or part of the functions it provides for operational or technical reasons; significant changes are announced in advance.

1) Where the Service causes a user loss through its own wilful misconduct or negligence, it is liable in accordance with applicable law. 2) In the following cases the Service is not liable, absent wilful misconduct or gross negligence on its part: - suspension of the Service due to force majeure such as natural disaster, power failure, or network outage; - loss arising from causes attributable to the user (poor management of account or password, entry of false information, and the like); - disputes arising between a provider and a user, or between users; - inaccuracy of information registered by a provider, or a provider's failure to perform; - loss arising from content posted by a user. 3) The Service does not, as a rule, intervene in disputes between users. Where a report is submitted, however, it takes the measures set out in Article 10 and may cooperate by providing materials needed to resolve the dispute. 4) Where a user is found to have committed an unlawful act on the Service, the Service may suspend the account, will cooperate with investigative agencies upon a lawful request under applicable law, and may preserve the relevant records to the extent necessary for that purpose. 5) Nothing in this Article excludes any provision of applicable law that prevents a business from excluding its liability. If any part of this Article conflicts with mandatory law, only that part is ineffective and the remainder is unaffected.

1) These terms are interpreted in accordance with the laws of the Republic of Korea. 2) Where a dispute arises in connection with use of the Service, the parties shall consult in good faith to resolve it amicably; failing agreement, the matter is submitted to the competent court under the Civil Procedure Act. 3) For users residing outside the Republic of Korea, where the consumer protection law of their country provides mandatory rules more favourable to the user, those rules prevail.

These terms take effect on 2026-10-06. (Previous version: 2026-08-03)